TAPP Digital
Privacy Policy
Last updated: June 24, 2026
This Privacy Policy explains how TAPP Digital (“we”, “us”, “our”) collects, uses, and protects information when you use the TAPP platform and tools, including TAPP Social and the hub applications we provide (the “Service”).
Information we collect
- Account information you provide (name, email, business details).
- Content you create or upload in the Service (such as posts, captions, images, and schedules).
- Connected social accounts. When you connect a third-party account (for example, Facebook Pages or Instagram Business accounts via Meta), we receive and store access tokens and basic account details (such as page/account name and ID) that you authorize, so we can publish content on your behalf.
- Usage data such as log information and actions taken within the Service.
How we use information
- To provide and operate the Service, including publishing or scheduling the content you create.
- To display analytics and results for content you publish.
- To secure, maintain, and improve the Service.
We only publish to your connected accounts when you take an action to publish or schedule a post, or otherwise instruct the Service to do so.
How we share information
- Social platforms (for example, Meta/Facebook/Instagram) to carry out the publishing you request, in accordance with their platform terms.
- Service providers who help us operate the Service (such as hosting), under appropriate confidentiality obligations.
- Where required by law.
We do not sell your personal information.
Storage and security
Access tokens and credentials are stored encrypted. We apply reasonable technical and organizational measures to protect your information.
Data retention
We retain information for as long as your account is active or as needed to provide the Service. You can disconnect a connected social account at any time from your hub, which removes the stored token for that account.
Data deletion instructions
To request deletion of your data, disconnect any connected accounts in your hub and email privacy@tapp.digital with the subject “Data deletion request”. We will delete the associated personal data and stored tokens within 30 days, except where retention is required by law.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.
Contact
TAPP Digital — privacy@tapp.digital